The voice engine, consisting of Automatic Speech Recognition (ASR) and Text-To-Speech (TTS), enables the digital humans to hear and speak.
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Allow interruption, renege and repeat
Accurate routing and auto-queuing
TTS cloning
What's Next in Customer Experience?
Digital humans offer a face-to-face way of interaction, traditionally provided by people. Upgrade to a more immersive and emotionally-engaging CX, lifting your service to the next level.
An upgraded interaction brings satisfying customers and unifying branding images.
The desire of being seen, heard and emotionally connected with another person is with our human nature.
Satisfying customers
Consumers with an emotional connection to a brand have 306% higher lifetime value [Motista]. LEARN MORE
Digital humans use a wide range of non-verbal cues, from body language to facial expressions, to express diverse and vivid emotions. They are able to show your customers welcome, warmth and caring, etc., depending on the context of the conversation.
Satisfying customers
Digital humans explicit the style of your brand by the way they look, dress, speak and act. Moreover, a never-goes-wrong digital employee can not only serve as high quality workforce but also impress your customers as an ambassador.
AI brain
The AI Brain is the CENTRAL piece for a digital human. Bot empowers the digital humans as the AI brain with over 95% understanding accuracy rate.
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Proprietary NLP engine
Multilingual pre-trained model
Powerful knowledge base for various scenarios
Voice Engine
Visual Engine
The Face system generates the appearance of digital humans and background. Multi-modal technology makes the digital humans more than realistic with facial expressions and gestures, such as wrinkles andblinking.
Face synthesis and face fusion
High performance computing
ntelligent director system
Human-Machine Collaboration
The Face system offers seamless transition from digital humans to live agents when things get more “personal” or “out of reach”. With the use of our “body double” functions, digital humans and human agents can share the same face and voice to deliver unifying experience to customers.
Toward the Seamless Integration of the Physical and Virtual Worlds
What’s more in a world with digital humans. We would love to explore with you.
Digital Human
Service
Digital Human
Marketing
Digital Human
Training
Digital Human
VR/AR/MR
Digital Human
Wearable Device
Digital Human
Robot
Digital Human
Smart Home
Talk to a Zhuiyi AI Expert