Zhuiyi Conversational AI Platform
The SOLID foundation beneath all of our AI products.
Proprietary NLP Algorithm
The core of AIforce is Zhuiyi’s proprietary NLP algorithm-ZOne,a series of large-scale pretrained models. Strong tech capabilities empower our products to achieve 95%+ intent recognition rate and the ability to accurately interpret contextual nuances and extract relevant information through multiround conversations. Moreover, with more conversations flowing in and easy no-code maintenance, products learn by themselves and get smarter over time.
intent recognition rate
95%+
Powerful Analytics
Besides standard analytics of key performance metrics such as the number of queries from each channel and geographic location, we go deeper to truly crunch conversation data to dig your company’s goldmine. With AIforce, we can extract both macro and micro information to inform business decisions. For instance, we can not only catch trending business topics and alert potential customer dissatisfactions, but also identify customers’ likes and dislikes and builds more accurate personas by analyzing their conversations with sales representatives.
Easy Onboarding and Maintaining Operations
We package our algorithm and craft a wealth of no-code management tools for effortless data preparation, model training, dialog flow design and results optimization. After several days of learning, your business team can be the owner of this powerful system without involving developers or data scientists.