Zhuiyi Technology

AI to Empower Every Conversation that Matters， AT SCALE.

Our Engage Suite automates customer service and internal support channels like a pro to maximize operational efficiency and increase revenue.
Our Analyze Suite extracts insights from customer interactions to spot sales opportunities and detect potential risks.

Proudly served 300+ global enterprise customers

We work with YOU to create
Impressive and Sustained Business Results

80%

Up to 80% resolution rate

Our Engage Suite handles 80% of customer requests in a high-quality fashion and free your staff so that they can focus on higher value tasks.

2.5X

About 2.5X increase in sales productivity

Our Engage Suite screens leads efficiently and work with your sales team to close the sales loop.

100%

100% coverage of risk exposure

Our Analyze Suite looks into 100% of the customers interactions closely to assure compliance and service quality.

10X

More than 10X ROI

Our customers have reported ROI of 10X+ for their investment in Zhuiyi’s conversational AI products.

Engage Suite

Engage your customers with text, voice, or video chat across all channels.
Free up your agents for higher value tasks!

Bot

AI text bot

Your smart online virtual assistant with humanequivalent conversation skills and full contextual awareness.

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Call

AI voice bot

Professional AI voice agents to scale your telemarketing activities,develop personal contact with customers and transform your traditional Interactive Voice Response system.

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Face

Next-gen digital human

AI digital human offers a more vivid and face-to-face way of interaction. Let's create brand-new and supercharged customer experience!

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Analyze Suite

Analyze every conversation to extract insights.

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Analyze converation content

Let us examine EVERY agent/sales-customer conversations to ensure service quality and identiy potential opportunities. Our advanced AI analytical capabilities go far beyond “keyword search” and allow you to customize your criteria easily.

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Why Zhuiyi

Advanced AI capabilities

Our conversational AI platform is powered by Z-ONE (Zero-shOt laNguage Encoder) , a set of proprietary large scale pretrained models. It represents state-of-the-art AI algorithm in the world.

True omnichannel

Empower every interaction with customers wherever it happens: websites, mobile apps, instant messaging platforms, social media, phone calls, video calls etc. Even better, they can link back to One AI brain, accessing a unified knowledge base to create simplicity.

One-stop shop

We offer a One-stop shop of AI enablement, complementing AI products with business consultation, onboarding, and continuous optimization services, to guarantee business results.

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Customer Stories